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Introduction

This Privacy Policy explains how Metafit Wellness (operated by Romeja Wellness LLP) ("we," "us," or "our") collects, uses, and discloses information gathered from users ("you" or "user") of our platform and services. We are dedicated to safeguarding your privacy and ensuring that your personal information is handled with the utmost care.

Billing
  • We offer our subscriptions under "Free," "Premium," and "Enterprise" categories. You have the flexibility to choose the subscription plan that best suits your business requirements. Please review the features and pricing associated with each plan before making your selection.
  • Paid Subscriptions are billed on a monthly basis. The date of your first payment will be your billing date, and each subsequent payment will occur on that same date each month. If your payment method fails or is declined, we may suspend your access to the services until payment is successfully processed.
Age

You must be at least 18 years old to use our services. During the onboarding process, you are required to upload a document supporting your age to verify your eligibility.

Modification & Cancellation
  • Cancellation: You can cancel your subscription at any time through your account settings or by contacting our support team. After cancellation, your subscription will remain active until the end of your current billing cycle, and you will not be charged for the next cycle.
  • Modification: You may modify your subscription plan or update your payment details through your account settings. Changes to your subscription plan will take effect from the start of your next billing cycle.
Refunds

We do not offer refunds for partial months or unused services. Once a subscription is paid for, the service will remain available to you until the end of the current billing cycle, even if you choose to cancel early. In exceptional cases, such as billing errors, we may consider issuing a refund on a case-by-case basis.

Data Sharing and Disclosure
  • Third-Party Service Providers: We may share information with third-party service providers to facilitate our services, but they are obligated to maintain confidentiality and not use the information for any other purpose.
  • Compliance with Laws: We may disclose information when required by law, to protect our rights, or to comply with legal processes. This includes responding to lawful requests from government authorities.
  • Data Privacy: We do not store any financial details provided by you. All payment transactions are processed through secure, third-party payment processors.
Changes to This Policy

We reserve the right to update or modify our Privacy Policy at any time. Any changes will be communicated by posting the revised Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@metafitwellness.com. We are committed to addressing your inquiries and ensuring your privacy is respected.